Under the Health and Social Care Act 2008 (The Care Quality Commission (Registration) Regulations 2009 Part 4), the registering body (Islington Central Medical Centre) is required to provide to the Care Quality Commission, a statement of purpose.
Our Aims and Objectives
- We aim to provide personalised care in a family practice setting with high quality, safe and effective services.
- To provide monitored, audited and continually improving healthcare services.
- To provide healthcare which is available to a whole population and to create a partnership between patient and health professionals which ensures mutual respect, holistic care and continuous learning and training.
- The provision of accessible healthcare which is proactive to healthcare changes, efficiency and innovation and development.
- To improve Clinical Governance and Evidence Based Practice.
- To improve Clinical and Non-Clinical Risk management.
- To reduce risk in specific clinical risk areas and facilities.
- To improve environment and capacity.
- To improve vigilance for unforseen emergencies
- To optimise performance against key targets and core standards.
- To meet key targets.
- To implement payment by results.
- To become a patient centred organisation.
- To improve services offered to patients.
- To improve communication between the surgery and the patients.
- To recruit, retain and develop a highly motivated and appropriately skilled workforce.
- To enhance performance of the workforce.
- To develop management capability.
- To guide the employees in accordance with the Equalities Scheme.
- To continue the development of the medical centre when practical.
- To ensure effective management and governance systems.
- To ensure robust corporate processes at Partnership level.
- To ensure a robust Information Technology strategy to support the business of the Surgery.
- To ensure the financial stability and viability of the practice.
- To support and nurture this practice as a teaching and learning environment for medical students and GP trainees.
The registered activities and service types have been agreed by the Surgery Partners and Operations Manager in accordance with CQC guidance. Services are described under registered activity and Service Type.
The regulated activities under CQC are the services provided by the surgery:
- Routine medical checks and general medical services.
- NHS relevant prescriptions and medications or a private prescription can be issued.
- Immunisations, e.g. childhood immunisations.
- Foreign travel and immunisation.
- Executive & employee medicals – Our GP’s are able to carry out medical report and review.
- Assessment of employees returning to work after illness.
- Smoking Cessation – Any patient who is a smoker and ready to stop smoking will be referred to a nurse with in the practice.
- Family planning advice.
- Diabetic control.
- Flu vaccination – we offer ‘at risk’ groups the flu vaccine during the winter months each year to protect you against the flu virus.
- Phlebotomy – we offer clinics for all routine blood test at Islington Central Medical Centre on Monday 8.30am-16.30pm; Tuesday CLOSED, Wednesday 9.00am-12.30, Thursday 9.00am-11.00am, Friday 8.30am-16.30pm.
- Ear syringing – The Surgery has facilities for ear syringing by the practice nurses.
- Well person checks – These can be carried out with any practice nurse.
- Cervical screening - our nurse is qualified to carry out cervical screening and tests in the form of cervical smears.
Our practice ethos is to strive towards a partnership between patients and health professionals based on the following key facets:
- Mutual Respect
We endeavour to treat all our patients with dignity, respect and honesty. Everyone at Islington Central Medical Centre is committed to deliver an excellent service. We ask all patients to highlight any discrepancies and to offer the same commitment in return.
- ‘Holistic’ Care
We treat ‘patients’ and illnesses. This means that we are equally interested in the physical, psychological and social aspects of your individual care.
- Continuity of Care and the ‘Therapeutic relationship’
Building and maintaining a strong relationship between doctors, health professionals, and patients is essential to the way we work. This is especially so in the management of ongoing problems or long-term illness. In these circumstances we would encourage you to continue seeing the same health professional and wherever possible we will facilitate this through our appointments system. However, if you have a new problem, the doctor or nurse that you normally see is not available, or you would like to see someone else then we would encourage you to see any of the doctors or nurses at the practice.
- Learning and Training
We are committed to the ongoing professional development of our clinical and non-clinical team. We believe in “life-long learning” and all staff undergo an annual appraisal where learning and development needs are identified. We also recognise the benefit of supported learning for our patients and families in enhancing your ability to manage and deal with both ‘self-limiting’ and long-term illnesses.